Home / Shipping and Return Policy Shipping and Return Policy PRODUCTSSale Nipples Rubber Drinking Nipples Cup & Bowl Gravity Flow Connectors & Gallon Connectors Waterswings Heaters Parts Orders are generally shipped in 1 to 3 business days after your order is processed and they normally take an additional 3 – 5 business days to arrive.Orders are processed Mon-Fri during normal business hours.Contact us if you product is damaged or defective upon arrival. Call us at 1-800-279-1770